Field Service Engineer

What starts as a project morphs into a home with a client who we go on to support for decades to come. After over thirty years of delivering projects, we have many clients to support and are looking to grow our Aftercare team. We are looking for service engineers, based at our dedicated service centre a few minutes from Kings Cross and St Pancras Stations.

Most of your work would be in central London but you could be needed anywhere in the UK. We also need to service our installations around the globe, so your willingness to travel would be a bonus. 

Working in our busy Aftercare Department, you will be conversant in Crestron systems and knowledge of other home integration systems would be advantageous. You should have the ability to multi-task and an ability to prioritise workload, be a team player and willing to take on additional ad-hoc duties as required to be able to deliver the amazing service that our clients deserve. 

 What skills do I need? 

  • Experience within the AV / Home Automation industry; 
  • Technical knowledge of the installation of electronic audio-visual systems including Crestron. 
  • Knowledge of Lutron, KNX and Control4 is desirable. 
  • An understanding of network infrastructures and protocols; 
  • Excellent communication skills – both written and verbal; 
  • Good troubleshooting and problem-solving abilities; 
  • Excellent organisation skills, with the ability to prioritise work and deliver solutions to clients; 
  • A can-do attitude and a willingness to go above and beyond to get the job done right; 
  • You are passionate about AV/IT work and are committed to excellence and continuous improvement. 

You should have: 

  • An outgoing personality with the confidence and ability to get on well with people. 
  • Be pro-active and motivated. 
  • Be able to multitask. 
  • Have a keen eye for detail and a willingness to ‘do the right thing’ 
  • Be reliable and trustworthy. 
  • Hold a full driving licence. 

Joining a team of talented and highly enthusiastic people you can expect a competitive salary, overtime, company van, laptop, phone, 22 days holiday, your birthday off, social events, free fruit, fantastic working conditions, four day weekends following your emergency rota week and much more.