Come and join Ideaworks, a company that helps create the best high-end homes and superyachts in the world! This is a fantastic opportunity to join our Aftersales Engineering team, working in a great environment and alongside a supportive team!
In this role you will be responsible for overseeing the installation of system upgrade/refit projects of varying scales and ensuring quality standards by team members are met.
This position requires advanced knowledge in all areas of AV, IT, Automation, CCTV, Crestron SIMPL Programming, Lutron Homeworks Programming and includes fault finding and use of creative solutions.
Job role:
- The overseeing, installing and quality control of all project equipment including displays, equipment racks, and local equipment.
- Read, understand, and follow the schematics, construction drawings and in-house software programs, including feedback on the design to allow “as-built” information to be corrected.
- Understand the termination, programming and commissioning of Crestron and Lutron lighting systems.
- Quality control of the completion of any of our lighting, AV, IT, Automation and security systems to ensure they are configured, programmed and working correctly.
- Overall running of the installation engineering on a project, taking responsibility for the day-to-day tasks, labour requirements and deadline management, using various tools for task management.
- Able to work alongside design and programming teams at the start and end of a project, liaising with on-site clients, representatives and contractors.
- Managing the varying levels of installation engineers working on the project.
Additional tasks:
- Quality control of the work being done by the Installation and Lead Installation engineers with the ability to encourage and teach those within the team.
- Maintaining accurate up to date records of the onsite overall project progress.
- Being a technical and installation support for the installation and aftersales teams including periodic on-duty out of hours service rota.
- Ability to work away from home on projects around the UK and sometimes overseas.
- Being involved in Crestron, IT and 3rd party interfaces within the project, either assisting with or implementing related works.
- Closing out of projects – fault finding and snag list works, to find and fix any issues. Assisting in the completion of a project.
Details
Title: Lead Aftersales Technical Engineer
Hours of work: 9am to 5pm Monday to Friday (35 hours per week)
Location: London
Type: Permanent
Benefits: 22 days annual holiday, flexible working, Cycle to Work Scheme, your birthday off, Specsavers Corporate Eyecare Scheme, Pension Scheme, Summer and Christmas party.
